As you enter the front door, a receptionist will greet you at the counter to collect all necessary paperwork and sign you in. You will then be directed to the waiting area.
When it is your appointment time, a veterinary assistant will escort you and your pet to the scale to weigh your pet and walk you back to an exam room. A veterinarian will meet you directly in the exam room or shortly thereafter to discuss the goals of the appointment and collect all necessary history.
The veterinarian, with the help of a veterinary assistant, will perform an exam of your pet and answer any questions you may have. At that point, a diagnostic or treatment plan will be formulated and agreed upon. An estimate of all services recommended during the appointment can be provided upon request. If diagnostics are needed, the veterinary technician working with you will perform all diagnostics such as x-rays or bloodwork in our treatment area.
A veterinarian will review and interpret all in-house diagnostics with you to establish a diagnosis and develop a treatment plan. Our technicians will fill any prescriptions and explain all medical instructions with you one on one. You will then be escorted to the check-out desk. Payment is expected at the time services are rendered. We accept cash, check, Visa, Master Card, Discover, and Care Credit.
Care Credit is an independent medical billing company that provides a period of time to pay all medical bills with zero percent interest. If you do not have a Care Credit account and are interested in one, you can apply online or at our hospital. Ideally, the application for Care Credit should be performed online before your appointment.
Once your visit is complete, please let us know if you need help getting your pet to your vehicle. We will be happy to assist.